Guadalajara Reporter

Monday
Nov 05th
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Home Opinion Letters Acting on our concerns

Acting on our concerns

Dear Sir,

A week ago I made an appointment with Miguel Aguirre Estrada, the manager of Walmart  in Ajijic, for a meeting with myself and another Texan for the next day. We arrived on  at 2 p.m. to find the manager and three assistants waiting at the front door for us.

We all proceeded to his office to voice not only our own concerns, but also those of other “gringos.”  They included: Never any change at the register, no plastic bags, signs at the other registers only in Spanish. He not only graciously listened to these concerns but others as well.

Upon returning to Walmart on Friday, we both were pleased to see that our concerns had been taken into consideration. Also, the carts are now at the outside door and being given to the shoppers by an employee.

Thank you Miguel for listening and acting on our concerns.

Jenny Philpott

 

Comments

 
0 # An Excellent WalMartDaniel Houck 2011-10-14 08:30
With the management changes and new willingness to listen, we notice that our WalMart is a great deal cleaner and better run. In fact, It is better than most of their stores we've been to in the U.S. So, many thanks to Sr. Estrada and WalMart.
 

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